FAQs

Working hours vary between different branches. You can find specific hours for each location at locations

You can find the nearest branch through the iN2 Fitness app or website locations.

Members can bring guests during select campaigns and events. Alternatively, guests can purchase a 1-day membership through the app, website, or at any branch.

There is no designated area for members’ children to wait.

If you encounter an issue with the machines, iN2 Fitness team is available to offer advice and assistance.

Yes, you can bring your own towel to all branches.

iN2 Fitness lockers are fitted with digital locks and are cleared daily at the end of official hours. Please note that the branch is not responsible for any loss or damage to personal belongings due to theft or misplacement.

Please notify iN2 Fitness staff as soon as possible, so we can check if someone has found it. Remember, you are responsible for your belongings at all times.

Don’t worry; our trained team will guide you to a safe location. We also conduct regular safety drills, and the team will keep you informed about them.

Yes, our staff are trained to provide initial aid and handle emergency situations. They receive regular training in security and safety procedures.

Peak hours at iN2 Fitness generally vary by branch and location but typically occur from 5:00 PM to 7:00 PM, Sunday to Thursday.

Seek out the nearest staff or trainer right away and inform them of your condition.

Download the iN2 Fitness app and use the QR code provided in the app to enter the branch.

Yes, parking is available at the branch.

Yes, our branch is equipped with suitable changing rooms and showers.

To ensure all iN2 Fitness members have fair access, please avoid using the equipment for extended periods. We request that you do not monopolize machines or weights, allowing others to use them and minimizing waiting times.

Yes, you can take pictures inside the gym, but please ensure you do not photograph other members without their permission.

If your membership is due to expire and you have remaining personal training sessions, you will need to renew your membership before membership expiry to complete the remaining sessions. Personal Training sessions expire as per the agreed date between trainers and members. 

Yes, the freezing service is available and will end at the conclusion of your membership period.

If another branch in the same area is available and your membership permits entry, you can use that location. If there is only one branch in the area, our team will contact you to offer alternative solutions.

iN2 Fitness does not provide sports certificates or letters for any parties.

Our 24-hour branches include King’s Road, Al Fayha, and Al Marwa in Jeddah; Rusaifah in Makkah; and Shuhada, Al Swaidi, and Al Yasmin in Riyadh.

The standard temperature is 23 degrees on the branch floor and 22 degrees inside the studios.

For the best results and to enjoy your workout, you should wear sports clothing and athletic shoes.

Personal Training is only permitted with our qualified iN2 Fitness trainers. Personal Training with individuals from your local community or with non-iN2 Fitness staff is not permitted.

Yes, we offer personal training services designed to deliver exceptional results in a short period.

You should inform iN2 Fitness trainers about any health issues and your medical status.

Personal Training prices are fixed as per company standards, with costs varying based on the number of sessions. The specific number of sessions and their prices will be detailed upon subscription. You can check the package prices on the iN2 Fitness app and website Personal Training.

Yes, you can.

Yes, adhering to the scheduled personal training sessions is important for achieving the best results. If a session is booked but not attended, it will still be counted as completed.

Our classes are designed to be challenging yet inclusive for all fitness levels. We strive to make working out enjoyable and engaging for everyone.

The schedule is updated monthly in the iN2 Fitness app and is also displayed on screens at the branches.

iN2 Fitness trainers are available from the opening of the branch until closing time. They are there to support you and provide assistance throughout the day.

Yes, you can. Our trainers will reach out to you after your membership activation to schedule a free session (WOW Session).

The InBody is versatile in use and can be used for:

• Treating and Preventing Obesity
• Weight Loss and Weight Management
• Monitoring muscle development in the elderly
• Athletic performance management

The frequency of the InBody test depends on the program and professional trainer’s guidance. It is generally recommended to test every 4 weeks for effective progress tracking.

The InBody Test lasts between 60 seconds and 120 seconds.

InBody devices are exclusively available to current members and are subject to specific conditions. Additional charges apply based on the number of InBody tests required.

Because the bottom of your feet must be in direct contact with the electrodes, clothing items such as shoes, socks, stockings or leggings must be removed for accurate results.

The InBody Test accommodates the following ranges:

• Weight: 10 kg – 250 kg
• Height: 95 cm – 220 cm
• Age: 12 years to 99 years

The InBody Test is not recommended for individuals with artificial electrical implants, such as defibrillators or pacemakers, as the electrical currents may interfere with these devices. It is also advised that women who are menstruating cycle or pregnant avoid the test due to potential inaccuracies from changes in hydration and body water levels.

The price for an InBody test varies depending on the selected package. New members can benefit from special offers on the three-test package.